Refund & Cancellation Policy

You may request a full refund within 7 days of payment, as long as you have completed less than 30% of the course's lessons. The request date is the date your email reaches us.

• More than 7 days have passed since payment, or 30% or more of the lessons are complete.
• You have passed the final exam, or a certificate has been issued for the course.
• Access was provided by a company or organization rather than a personal payment.

Email support@ybtechsolution.com from your account email with the course name and payment date. We will cancel the payment in the gateway. The refund goes back to the original payment method; your bank or card issuer typically posts it within 5 to 10 business days. When a payment is cancelled, course access is revoked automatically.

A declined or failed payment does not charge you and needs no refund. If we discontinue a course you paid for, we will refund it in full or provide comparable replacement access, at your choice.